Privacy policy

Who we are

Reserved Real Estate L.L.C S.O.C is a licensed real estate brokerage in Dubai. DED Licence 1655681. RERA ORN 64736. Office 2106-C14, Westburry Tower 1, Business Bay, Dubai. You can reach us at hello@reserved.ae or +971 50 000 8155.

What we collect

Only what you give us. When you send a form, we receive your name, your mobile number, your email if you add it, and whatever you tell us about the property or your search. We also record which page the form was sent from and the link that brought you to the site.

If you go on to buy, sell or rent through us, we will ask for identity documents. UAE law requires this of every broker.

Why we use it

To reply to you, and to act for you if you instruct us. We do not add you to a mailing list.

Who sees it

Reserved, and the software providers that run our systems. They store enquiries, send us notifications and help us prepare replies. They work for us and may not use your details for anything else. Some of them may process data outside the UAE.

We do not sell your details, and we do not pass them to other companies for their own use. We share them with a government authority only where the law requires it, for example the Dubai Land Department during a transfer.

Cookies

This site does not use advertising or tracking cookies.

How long we keep it

For as long as we are dealing with your enquiry or acting for you. After that, for as long as the law requires a licensed brokerage to keep records.

Your choices

You can ask to see what we hold about you, ask us to correct it, or ask us to delete it. Write to hello@reserved.ae. Where the law requires us to keep a record, we will tell you.

Changes

If this policy changes, the new version appears on this page with a new date.